Overview
National Client Manager Jobs in Mississauga – Ontario at Brand Momentum
Title: National Client Manager
Company: Brand Momentum
Location: Mississauga – Ontario
Category: Management, Marketing / Advertising / PR
Brand Momentum
National Client Manager
Job Description
Reporting directly to the Director, Client Services & Strategy, the position of Client Manager is responsible in part for managing the development and execution of plans and programs for our clients. This position is responsible for maintaining and growing superlative client relationships, providing strong thought
leadership
, and driving business growth with a proactive approach.
Responsibilities
of the National Client Manager include but are not limited to:
Operate as the lead point of contact for all matters specific to client account management
Build and maintain strong and deep client relationships
Understand what success means to our clients while developing and executing project plans that deliver value-added results and excellence
Lead Client meetings and be an active participant to ensure continuous alignment on client deliverables
Effectively provide clear program expectations to the internal and external team members while holding them accountable to deliver against scope and timelines.
Track performance metrics to Identify challenges, and opportunities and develop effective action plans to maintain optimal performance
Lead and manage multiple program budgets, workbacks, status documents, and worst-case scenario planning
Prepare and present regularly scheduled performance updates and reports
Escalate issues and opportunities in a timely and proactive manner
Maintain an
up-to-date
understanding of BMI, its clients and your specific clients to implement effective ideation and feedback
Core Competencies:
Required
Education and Experience:
Post-Secondary degree, preferably in Business
5+ years experience in an Account / Client management role
Excellent
client relationship
management skills, must be client-focused and proactive
Extremely detailed and organized with excellent follow-through
Excellent
Project Management
skills and ability to manage multiple projects with diligence
Effective analytical and
problem-solving skills
, sound judgment, strong decision-making ability, courage to make quick decisions and communicate with confidence
Ability to
lead and inspire a team of account managers and coordinators effectively and efficiently
Must be
organized, detail-oriented and able to translate big-picture ideas into objectives and rollout
Communication
– written & oral
Desired Knowledge, Skills, and Abilities:
Exceptional PowerPoint and Excel skills
Strong experience using
project management
tools
Extremely detailed and organized with excellent follow-through
Operates with trust and integrity
Proactive & Action-oriented
Excellent
communication skills
– written and verbal
Ability to
establish plans and set priorities
Excellent organizational, prioritization, and decision-making skills
Exceptional budget knowledge
Previous experience leading workback schedules is a must
What’s in it for you?
An opportunity for long-term growth within a
dynamic
and growing agency
Ability to
make an immediate impact to support and grow our digital business
A chance to feel good about the remarkable work that…
