Overview
Medical Travel Officer Jobs in Fort Simpson, Northwest Territories at Government of the Northwest Territories
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
The Medical Travel Officer is located in Fort Simpson and reports to the Territorial Manager, Patient Movement in Yellowknife. The Medical Travel Officer is required to schedule patient medical travel requests during normal government business hours, and is responsible for coordinating, tracking and recording the movements of all patients and escorts who arrive in, or leave, Fort Simpson for medical attention.
The Medical Travel Officer receives and processes all notices for patients and escorts arriving in Fort Simpson from all communities in the Dehcho Region and ensures all ground transportation and accommodation arrangements are made prior to their arrival. They coordinate any travel required beyond Fort Simpson and arranges for the traveler(s) return to their home community from Fort Simpson. They initiate, coordinate and process all medical travel and related documents for non-urgent (scheduled) medical travel for the residents of the Dehcho Region. The number of referrals processed per month is in excess of 100 and each referral generates 3- 8 phone calls, faxes or inquiries.
Knowledge, Skills and Abilities:
Ability to acquire and apply knowledge of the NWT Health and Social Services system,
Canada Health Act, NWT geography and cultures.
Knowledge of the transportation industry, particularly in northern air travel.
Knowledge of medical terminology and air transportation terminology.
Ability to acquire and apply knowledge of non-violent crisis intervention techniques.
Patience tact, written, verbal and interpersonal skills.
Telephone communication skills and proficiency with various computer programs and the ability to learn programs relevant to the GNWT medical travel department.
Initiative, time management, judgement and organizational skills to ensure responsive problem solving and decision making.
Typically, the above qualifications would be attained by:
Secondary/ High School Diploma (Grade 12) and a minimum of two (2) years experience working directly with the public in the Healthcare or Travel Industry.
Title: Medical Travel Officer
Company: Government of the Northwest Territories
Location: Fort Simpson, Northwest Territories
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