Medical Office Assistant (Contact Lens Focus)

Medical Office Assistant (Contact Lens Focus)

Are you an experienced Medical Office Assistant with a passion for patient care and hands-on clinical work? We’re working with a busy, well-established optometry clinic in White Rock that is looking to add a Contact Lens Technician / MOA to their growing team.

This is a fantastic opportunity for someone who thrives in a fast-paced, high-volume environment and enjoys working closely with patients in a clinical setting.

About the Clinic


Our clinic is long-standing and community-focused clinic. We have been serving patients since 1982 and we have grown into a large, diverse practice with over 30 team members and multiple doctors on-site. We are known for combining advanced optometric care with a strong commitment to patient education and experience.

Deeply rooted in the White Rock community, we actively support local initiatives such while also contributing to global causes. Sustainability is also a priority, with initiatives like contact lens recycling and paperless systems.

What truly sets this clinic apart is our family-like culture: a supportive, team-oriented environment where staff are valued, developed, and empowered to succeed.

What You’ll Be Doing


In this role, you’ll work closely with the Contact Lens Lead and support both clinical and front desk functions. Key responsibilities include:

• Conducting contact lens insertion & removal training (a major focus of the role)
• Dispensing contact lenses and ensuring accurate prescriptions
• Supporting contact lens ordering, inventory, and merchandising
• Welcoming patients and providing a warm, professional first impression
• Scheduling appointments and managing patient flow
• Processing insurance, invoices, and payments
• Maintaining accurate patient records and supporting administrative tasks
• Providing exceptional patient care in a fast-paced clinic environment

What We’re Looking For

• 1–2 years of experience as a medical office assistant
• At least 1 year of contact lens experience, especially insertion/removal training
• Strong multitasking skills and ability to stay calm under pressure
• Excellent customer service and communication skills
• Warm, friendly, and professional
• Comfortable working with an older patient demographic
• Team-oriented with a positive attitude
• Thrives in a busy, high-energy environment
• Experience with VisualEyes EMR an asset
• Knowledge of contact lens suppliers
• Familiarity with eye drops/pharmaceuticals
• Proficiency with Microsoft Office and Google Workspace

Schedule

• Full-time hours
• Monday–Wednesday evenings (until 7 PM) + Saturdays required
• Flexibility with days off (Thursday/Friday)

Compensation & Perks

• $19–$24/hour (based on experience)
• Vision benefits
• Health spending account
• Ongoing training and development opportunities

Why Join This Team?

• Women-led, inclusive, and supportive workplace
• Strong focus on team culture and development
• High-volume clinic with exposure to advanced optometric care
• Meaningful community involvement

If you’re looking for a role where you can build your clinical skills, work with a collaborative team, and make a real impact on patient care, we’d love to hear from you!