Overview
Manager, P&C Systems Jobs in Toronto, Canada at Ontario Teachers’ Pension Plan
Title: Manager, P&C Systems
Company: Ontario Teachers’ Pension Plan
Location: Toronto, Canada
Category:
## Manager, P&C Systems Apply locations:
Toronto, Canada time type:
Full time posted on:
Posted 2 Days Agojob requisition :
7082##
** Manager, People Systems**##
** The opportunity
** The Manager, People Systems is accountable for the prioritization, enablement and ongoing support for key People & Culture (P&C) systems, ensuring solutions are fit-for-purpose, well governed, and aligned to P&C priorities.##
** Who you’ll work with
** You will partner closely across P&C and the Technology Division to ensure we have the systems in place to deliver on the People & Culture mandate.## ##
** What you’ll do
*** Own and continuously improve assigned P&C business processes end-to-end (intake through resolution), including clear decision rights, standard work, controls, and documentation; ensure processes are scalable, auditable, and employee/leader centric.
* Partner with the P&C Operations team to support their transformation roadmap by participating in process reviews, identifying opportunities to simplify/standardize, and translating process changes into actionable technology and enablement requirements.
* Elicit, analyze and document business and functional requirements (including acceptance criteria) for P&C technology enhancements; translate P&C business needs into technical requirements and work with Technology partners (e.g., BA/engineering) to confirm feasibility, sequencing, and delivery approach.
* Perform minor configuration and administration within P&C technology (e.g., workflow updates, business process configuration, security role updates where appropriate, notifications) following established controls and change practices.
* Lead end-to-end testing activities for changes impacting P&C processes and systems, including test strategy, test cases, execution, defect triage, and coordination of user acceptance testing (UAT) with business stakeholders; confirm readiness for release and support post-release stabilization.
* Support a strong P&C data governance approach by ensuring people data is handled securely and consistently (definitions, access, quality checks, retention and auditability), and by partnering with enterprise data/privacy stakeholders to align with policy and control expectations.
* Manage and maintain a transparent intake and prioritization view of enhancements/defects for assigned processes and technology areas; provide regular status, risks, and decision points to P&C stakeholders and Technology partners.
* Builds effective partnerships across P&C (CoEs, Business Partners, Operations) and across Technology to ensure solutions are integrated, well communicated, and adopted; support change management and enablement (training, communications, job aids) for process and system changes.##
** What you’ll need
*** Relevant university degree (e.g., Business, Information Systems, HR, or related field) or equivalent experience.
* Training or certification in business analysis, product management, or Agile delivery (asset).
* Strong understanding of P&C/HR business processes and operational service delivery concepts (intake, triage, escalation, standard work, controls).
* Knowledge of HR technology platforms and concepts (e.g., Workday business process configuration, security concepts, reporting, integrations at a high level).
* Ability to translate business needs into clear technical requirements, user stories, and acceptance criteria; comfort partnering with Technology teams to deliver solutions.
* Working knowledge of testing practices including UAT planning/execution, defect management, and release readiness.
* Understanding of data governance, privacy, and control considerations when handling people data (access, retention, auditability, and quality).
* Strong stakeholder management, communication and facilitation skills, with the ability to align diverse groups and drive decisions.
* Experience owning and improving business processes, including process mapping, control design, documentation, and measurable continuous improvement.
* Experience supporting HR technology delivery or operations (e.g., Workday or similar platforms), including requirements gathering, minor configuration, and release/change coordination.
* Demonstrated experience planning and executing UAT and coordinating business stakeholders through testing, defect triage, and deployment readiness.
* Experience partnering with cross-functional teams (P&C, Technology, Finance, Risk/Audit) to deliver integrated solutions in a matrixed environment.
* Experience applying data governance and privacy considerations to people data, including access, quality, and appropriate handling of confidential information.
* People leadership experience (direct or indirect), including coaching, prioritization, and delivery ownership.
** What we’re offering
** Pay-for-performance with base salary and annual incentive based on individual and enterprise performance.
The Base Salary range for this level is as follows:$105,000 – $155,000.Individual compensation and placement of this…