Overview
Manager, Operational Support Services Jobs in Delta, British Columbia at BC Public Service -> Public Safety & Sol General
Manager, Operational Support Services
Band 2
About the BCLDB:
The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.
The LDB is committed to government’s goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.
The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments. Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers. There are five key divisions within the business; Supply Chain, Pricing, Imports, Customer Service and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver on our service goals.
The Distribution Centre is a multi-shift operation situated in a 400,000 square foot facility in Delta, designed to cost effectively receive/replenish/distribute alcoholic beverage product. Working in partnership with over 800 vendors and shipping to approximately 1500 retail outlets and licensed establishments province wide to deliver a responsive supply chain whilst focusing on exceeding our customers’ expectations.
About this role:
The Manager Operational Support Services is responsible for managing two assistant supervisors, approximately 60 trainers, all first aid attendants, and the recall and payroll time keeping team within a multi shift environment. There is a heavy focus on continuous learning via in-house training, coaching, mentoring, and liaising with the HR department.
This role is responsible for leading internal initiatives, implementing and maintaining safety-related practices and initiatives, developing and delivering training plans, co-ordinating and ensuring delivery of leadership development programs and leading training groups in consultation with the HR teams as required. In addition, this role co-chairs the JOSH Committee and works collaboratively with the employee representatives to manage employee relations and the programs that support them.
A criminal record check is required.
This position operates in a warehouse environment with seasonal conditions and ambient temperatures. This role is in a multi-shift facility, working 24/5.
For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.
An eligibility list for permanent or temporary future opportunities may be established.
Position requirements:
Education and Experience:
Degree or diploma in business administration or a related field, and a minimum of three (3) years of recent, related experience*.
*Recent, related experience must have occurred in the last five (5) years and include:
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Title: Manager, Operational Support Services
Company: BC Public Service -> Public Safety & Sol General
Location: Delta, British Columbia
Category:
