Overview
Manager, Income Properties Jobs in Vancouver, British Columbia, Canada at Rize HR Consulting Inc
Title: Manager, Income Properties
Company: Rize HR Consulting Inc
Location: Vancouver, British Columbia, Canada
Rize HR has partnered with a leading entrepreneurial and well-established real estate development company in the search for a Manager, Income Properties. Our client has over 120 years of successful building and construction in British Columbia. Commitment, integrity and performance are hallmarks of our client's company, having completed various master-planned communities and projects.
The Manager, Income Properties role will work closely with the SVP & CAO.
You will lead the building facilities & operations team managing the Company’s portfolio of income properties including commercial retail centers, storage warehouses, and future re-development properties including its increasing portfolio of residential rental properties along with its residential new home sales and presentation galleries. You will be responsible for overall building performance from: maintenance & repair, security, upkeep and appearance of all Company buildings and properties. Ensuring prudent and efficient operations, maximizing and enhancing investment value.
Property Management
· Work closely and with the SVP & Chief Administrative officer, Finance team on current and future income properties, managing and executing operating budgets, reconciliations etc
· Be the first point of contact for property management enquiries from commercial tenants, some residential tenants on redevelopment properties and trades.
· Have an excellent working knowledge of the Company’s commercial leases – understanding the obligations as the Landlord of these properties.
- Liaise, support and guide 3rd party rental property management companies for our residential properties
- Serve as direct rental agent on some limited future redevelopment properties
· Have excellent understanding of Strata Act and strata management practices. This includes providing and coordinating input in transitioning newly constructed communities towards strata management – providing guidance and leadership.
· Participating as a key company representative on the strata councils if required
· Meet regularly with the SVP & CAO on current maintenance and upkeep of all buildings.
Ensure any issues encountered have solutions that have been implemented.
· Conduct weekly / regular on-site inspections of each building / property to ensure overall appearance, maintenance and servicing as required and scheduled and or contracted jobs completed by trades to satisfaction or better. This includes working closely with in-house building technician, building manager including sales operations coordinator on certain properties.
· Have a good knowledge of current lease and residential rental markets in order to provide relevant input – includes market data to the SVP & CAO
· Be first point of contact for any request for access by trades, site emergencies, either personally or directing building technician(s) as required. This will require being accessible after-hours evenings or weekends to manage each situation and coordinate appropriate person(s) or trade(s) to attend.
· Ability to adapt to changing priorities, environment or situations is a required skill
· Excellent written, oral communications is a must
· You must be extremely reliable and able to organize and prioritize tasks
· Develop and put into action an excellent common sense and practical understanding of tenant operations, sales & marketing team operations and being able to blend all needs and requirements to ensure smooth and cost effective operations while maintaining all objectives from maintaining or enhancing appearance to operating efficiencies and cost savings. See this as a challenge and opportunity to always make things better!
· Review and have an eye for building aesthetics, security and continual appearance – ensuring the Company standards apply everywhere and in all facets of maintenance, repairs while maintaining etc.
· Working knowledge of building architectural, electrical, and mechanical plans – how to read and interpret plans is vital to successfully communicating with trades
· Review trades and service contracts annually e.g. snow clearing, mechanical, landscaping – negotiate competitive rates and agreements – ensure best value and best service
· Hold trades and in-house building operations team members accountable for providing value and commitment to ensuring responsibilities and tasks are completed in a professional and timely manner
· Have and maintain excellent working relationship and professional communication with our Marketing department, Marcon and others including subtrades to remain “in the know” on our sales gallery and presentation centers as they are planned, built and completed
· Establish and maintain relationships with Marcon, project managers, trades to ensure that the turn over of buildings from construction to property management is a smooth one
· Apply same knowledge base and relationships to managing all types of trades
· Have a good understanding of Traveler’s warranty procedures and best practices
· Post construction / post mortem reviews – apply and share lessons learned and develop growing list of knowledge base, resources and industry contacts
· Liaise with Construction, Customer Care – Service & Warranty team as needed on new rental properties and or newly complete commercial properties
Leadership & Management
As a leader within the property management team, building technicians and trades working directly or indirectly for the Company you will use your skills to assist the Sr. Vice President and other Department Leaders to:
· Define, support and champion the company vision.
· Liaise with our commercial tenants, residential tenants of redevelopment properties and respective trades
· Model and champion team integration and collaboration.
· Model and champion the company values especially amongst trades.
· Support and assist other team members with challenges outside your areas of responsibility.
· Clearly interact and regularly communicate with other Department Leaders and staff regarding matters in the domain of responsibility of this position.
· Analyze areas of risk to the company and create mitigation measures.
The Manager, Income Properties is one of many leaders in the Company expected to carry themselves as an ambassador of the Company – its’ culture and values. Leaders contribute to, and make common sense decisions in, the best interest of the company. They frequently communicate and demonstrate this integrated and wholistic way of thinking to all staff. At times, willingness and confidence to be hands on as a way to lead. As a leader, you will have a desire to listen, understand, contribute outside of their areas of responsibility, and to teach others a respectful manner when the opportunity arises. You will also have an ability and willingness to take direction and apply your skills. Have a bias toward action and commitment to following through in a timely manner. The Manager will be open to being held accountable and holding their peers and trades accountable in a respectful and appreciative manner. This will involve working alongside Finance, Sales, Marketing and Development & Construction departments and team members.
The Manager must demonstrate exceptional leadership, interpersonal skills and communication abilities in order to develop excellent relationships with staff & team members, trades, commercial tenants, and at times the public and other stakeholders. The ability to prioritize tasks, exercise excellent judgement and meet all objectives is an important skill and asset. Communication, work ethic, diligence and coordination are essential in the success of this role.
A post secondary degree is required and experience in residential and commercial property management of 7-8 years is a must.
Salary range: $80K-$95K depending on experience + annual discretionary bonus.
Thank you for your interest in advance. Only those qualified individuals will be contacted.