Overview
Manager, Area Planning and Sales Inventory Jobs in Calgary, Canada at The Church of Jesus Christ of Latter-day Saints
Title: Manager, Area Planning and Sales Inventory
Company: The Church of Jesus Christ of Latter-day Saints
Location: Calgary, Canada
Category:
Job Description
This position helps make gospel teachings, resources, and services accessible to all in a simple and affordable way, supporting the mission of the Church
Job Description
This position helps make gospel teachings, resources, and services accessible to all in a simple and affordable way, supporting the mission of the Church
This role exists to provide support and leadership for Area sales channel operations, demand planning, inventory management, customer service, and inform/awareness in a non-US Church Area.
Responsibilities
Regularly manage the work of other employees (may include mixed workforce), and is authorized, in partnership with HR, to hire or fire employees and recommends advancement, promotions or any other change of status of employees within their reporting line.
- Inventory Management:
The incumbent is responsible for all demand planning, forecasting, and inventory management within the Area, supporting local production needs and maintaining proper levels of inventory throughout the local supply chain and especially at the retail stores. The goal of this role is to ensure optimal levels of inventory to meet customer needs and suggesting opportunities for improvement that are backed by analysis.
The incumbent ensures members in the Area have simple and affordable access to products through an appropriate Sales Channel mix, that may include the online store, retail stores, and other channels. The incumbent also ensures customers receive an optimal customer experience when interacting with the Sales Channels. The incumbent’s primary goal is to standardize sales channel operations globally while understanding local customs and practices.
Success is measured by key operating metrics and customer/employee satisfaction.
The incumbent is the primary owner of all Customer inform/awareness activities within the Area and partners closely with the Area Communications Committee and Area Publishing Services Manager (PSM) to adapt inform/awareness materials to the local language and customer needs and execute all inform/awareness activities within the Area. The incumbent will assist the Area PSM with the creation of local inform/awareness materials and provide feedback to Area and HQ regarding the effectiveness of all Marketing campaigns.
Success is measured by execution and effectiveness of inform/awareness campaigns within the area and customer awareness.
- Leading Area Inventory Management and Demand Planning
- Overseeing the inventory health and replenishment levels (min/max) of all fulfillment centers and warehouses within the Area
- Ensure timely replenishment of sellable and non-sellable products through shipping analysis and order processing efficiencies
- Determining area assortment by fulfillment center
- Determining the optimal channel mix an area will leverage to help members get product
- Determining assortment mix across channels
- Reporting and analyzing data, performance metrics and key indicators and reviewing financial performance of sales channels
- Providing recommendations to Store Managers and other key leaders to influence and improve key operating indicators
- Understand customer marketing strategies and how to apply local adaptation
- Providing vision and best practices to store managers and inventory control specialists regarding operations such as personnel management, inventory levels, product assortments, selling cost ratios, security standards for IT, proper care and sale of sacred clothing, shipping schedules, and creating standards for financial and operational issues.
- Travel to stores and warehouses throughout assigned area to audit best practices
- Hire, train, review, and manage performance of Store Managers, Inventory Control Specialists, and other Area associates on product knowledge, merchandising, annual goals, operational procedures
- Must regularly manage the work of other employees (may include mixed workforce)
- Authorized, in partnership with HR, to hire or fire employees and recommends advancement, promotion or any other change of employees within their reporting line