Overview
Lead Member Experience Strategist Organizational Jobs in Dundalk, Canada at Vancity
Title: Lead Member Experience Strategist Organizational
Company: Vancity
Location: Dundalk, Canada
Category:
Position: Lead Member Experience Strategist for Organizational Change
Location: Dundalk
Drive member experience enhancements as a Lead Member Experience Readiness expert. Guide preparations for organizational changes that enhance member engagement and ensure successful digital transformation initiatives.
In this key role, you will focus on member and employee readiness for significant changes, utilizing your change management expertise and project delivery skills. Collaborate with stakeholders to identify needs, gaps, and risks while designing effective communication plans. This position is ideal for proactive individuals eager to impact positive member experiences in hybrid work setups.
Key Responsibilities:
• Design member and employee readiness plans
• Conduct readiness assessments to identify needs
• Collaborate with various business units for alignment
• Develop communication and sustainment strategies
• Support cross-functional project teams through execution
Requirements:
• Minimum 3 years in change management environments
• Strong analytical skills and data-driven decision-making
• Post-secondary education in a relevant field
• Experience with diverse stakeholder engagement
• Change management certification preferred
Transform organizational change processes and member interactions through strategic readiness initiatives and effective communication.
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