Overview
Lead, Full Time Jobs in Toronto at Banana Republic
About Banana Republic
Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.
We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.
About the role
In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.
What you’ll do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about our loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Maintain a neat, clean and organized work center.
- Handle all customer interactions and potential issueseturns courteously and professionally.
- Execute operational processes effectively and efficiently.
Who you are
- You embody Gap Inc’s Purpose, Mission, Vision, Values and Behaviors.
- Provides clear and direct communication of expectations.
- Ability to utilize technology effectively to engage with customers and team to meet goals.
- Demonstrate interest and initiative towards continuous improvement and growth.
- To be considered for this role, applicants must:
- Be at least 16 years of age.
- Be legally authorized to work in Canada.
- Not require current or future employment sponsorship to work in Canada.
- Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
- Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays, with or without reasonable accommodation.
- Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.
Benefits at Banana Republic
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
- Competitive Paid Time Off plans.*
- Company match for donations and volunteer time*
- Registered Retirement Savings Plan
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- Virtual health care 24/7*
- Maternity/Parental Top Up.*
- See more of the benefits we offer.
- For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.
Title: Lead, Full Time
Company: Banana Republic
Location: Toronto
