Overview
Lead Accounts Receivable Clerk Jobs in Burnaby, British Columbia at Provincial Health Services Authority
Title: Lead Accounts Receivable Clerk
Company: Provincial Health Services Authority
Location: Burnaby, British Columbia
Accounts Receivable
Burnaby, BC
In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Within the context of a complex health care environment, and in addition to performing a variety of accounts receivable duties, this position is responsible to provide work direction, training and work guidance to others within the department/function. Performs account analyses, reconciliation, processes reciprocal billings and remittances. Selects accounts for collection; establishes payment arrangements and recommends write-offs. Prepares reports and spreadsheets.
What You’ll Do
Provides work direction and guidance to others related to accounts receivable processes and procedures; provides training, assigns and reviews work, assists in solving complex problems and/or investigates and resolves.
Analyzes designated accounts; reviews system reports for trends and/or discrepancies, identifies discrepancies such as those resulting from early patient discharges to avoid bad debt costs and provides explanations for fluctuations in accounts upon request.
Reconciles designated accounts; matches to payments received, refunds and invoices issued; identifies and investigates discrepancies. Prepares adjustment information such as vouchers and credit balance refunds to resolve.
Processes reciprocal billings for out of province clients. Enters patient information into computerized billing program and submits to the Ministry of Health. Follows up on late payments.
Receives payments; enters information into cash receipts journal, balances and summarizes journal and receivable accounts; matches and checks payments received against invoices and posts from journal to accounts receivable ledger
Processes patient charges; reviews Admitting Discharge Transfer for accuracy in patient’s financial responsibility and codes to ensure correct classification. Adjusts financial class grading of patient accounts and/or inputs charges into billing system.
Bills self-pay patient, out-of-province, WCB and similar sundry accounts; posts billing information such as charges for patient and medical agency accounts to the accounts receivable ledger and balances to the general ledger.
Verifies invoices, statements and outpatient charge vouchers, admission and separation histories, etc. against source documents. Investigates discrepancies; contacts patients, relatives, social workers, immigration officers and/or applicable hospital staff for missing data ensure accuracy
Enters submissions and resubmissions such as patient self-pay and patient agency charges, medical plan billings, room differentials, ALC and LTC charges. Distributes as appropriate.
Reviews Medical Services Plan and Workers’ Compensation Board remittances; checks Medical Service Plan reports for payment rejections and generates Workers’ Compensation Board batch for claim preparation and processing.
Selects accounts for collection; prepares listings and supporting documentation to transfer delinquent accounts to collection agencies. Maintains collection files; advises collection agency of payments and queries and provides additional information as required.
Follows-up on delinquent patient, non-patient accounts and rejected Medical Services Plan and Workers’ Compensa…
