Overview

Kinesiologist​/PTA​/Clinic Experience Associate Jobs in Charlottetown, Canada at CBI Health

Title: Kinesiologist​/PTA​/Clinic Experience Associate

Company: CBI Health

Location: Charlottetown, Canada

Category:

Posting Details

  • Posted:
    February 9, 2026

  • Locations

    Showing 1 location CBI Health Centre – Island-PEI
    199 Grafton ST
    Suite 105
    Charlottetown, PE C1A 1L2, CAN
    CBI Health Centre – Island-PEI
    199 Grafton ST
    Suite 105
    Charlottetown, PE C1A 1L2, CAN
    +0 more locations less locations

    • Job Details

    Description

    Kinesiologist/PTA/Clinic Experience Associate – Charlottetown

    Pay range of $18 – $20 per hour commensurate with experience

    About Rehabilitation Services

    CBI Health’s Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life.

    Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

    About this opportunity

    The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach.

    You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

    Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

    A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

    Take an inside look at what you’ll do each day

  • Create a welcoming environment for clients, guests, team members and stakeholders
  • Respond to in-person, telephone and digital (email and SMS through Clinic master) inquires promptly and always within 24 hours
  • Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
  • Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
  • Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
  • Schedule to maximize opportunity for client access to care (including access to online booking)
  • Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
  • Maintain confidentiality of client records and personal and personal health information at all times
  • Facilitate effective flow within the clinic

    • What you need to be successful

  • A natural ability to connect with people and build strong relationships
  • Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
  • Be Pro-active and Results-oriented
  • Strong written and verbal communication skills
  • Ability to switch between tasks quickly and with ease
  • Excellent time management and organizational skills with attention to detail

    •  

    Apply

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