Overview
Junior Technical Support Jobs in Bedford, Nova Scotia, Canada at Municipal Group of Companies
Title: Junior Technical Support
Company: Municipal Group of Companies
Location: Bedford, Nova Scotia, Canada
The Municipal Group of Companies, based in Bedford Nova Scotia, is a large, diversified organization engaged in all major aspects of the heavy civil construction, mining, and environmental services within the Atlantic Provinces. We are currently seeking a determined, skilled individual with the expertise of a Junior Technical Support to join our team in IT based out of Bedford, NS.
Job Summary
The Junior Technical Support will be a part of a team that supports complete end to end resolutions for 2000+ users and their arising IT issues. The Helpdesk enables both remote and deskside users, where you solve a vast array of hardware and software issues.
Primary Duties And Responsibilities
- Provide basic technical phone and walk-in support and capture user tickets in our company portal
- The setup and distribution of Hardware/Software for a variety of users (Laptops, Phones, Tablets, etc.)
- Provide general customer service to a variety of users
- Work together with a team to solve company-wide obstacles
- Other duties as required
Required Knowledge, Skills, Abilities, Education, And Experience
- Proficient on a Windows computer, Apple iPhone, and tablet
- Must have strong organizational skills and be able to effectively multitask in a fast-paced environment
- Ability to communicate effectively and professionally
- Strong oral and written communicating skills; able to communicate with all levels of staff, management, and executive
- Persuasion skills, public speaking, and negotiation skills
- High attention to detail, with pride, passion, professionalism, and accountability
A comprehensive pension and benefits package are offered with this position along with opportunities for advancement and training and development.
Application Process
Completed applications should be submitted to:
Human Resources
Attention: Leah Creelman
Via Email: [email protected]
Please reference “Junior Technical Support” in the subject line.
We are an equal opportunity employer that encourages all interested candidates to submit a detailed resume along with an updated drivers abstract.
We would like to thank all those who apply; however only those selected for an interview will be notified.
