Overview
IT Technician/Warehouse/Distribution Jobs in Halifax – Nova Scotia at ARES Staffing Solutions
Title: IT Technician/Warehouse/Distribution
Company: ARES Staffing Solutions
Location: Halifax – Nova Scotia
Category: IT/Tech, Warehouse
Position: IT Technician (Warehouse/Distribution)
Overview Provide dedicated technical support to a large distribution centre for all hardware (RF devices, printers, computers, etc.), software (MS applications, Warehouse Management System, etc.), telephony (VOIP) and networking devices.
Responsibilities
Support and troubleshoot supply chain applications (WMS/LM/SAP)
Troubleshoot and repair hardware (talkmans, handhelds, truck mounts, wireless access devices, IP camera components, label printers, computer room equipment)
Deskside support for MS Office, mobile devices, other PC/laptop and application support
VOIP support
Support and troubleshoot network equipment (switches, routers, access points, etc.)Manage third party vendors and coordinate onsite work
Be the main point of contact for internal and external stakeholders at the Distribution Centre Train end-users for newly implementation technology
Maintain RF (radio-frequency) equipment, manage the returns and repairs process
Provide after-hours on-call support during scheduled on-call rotation
Qualifications5+ years’ experience in IT support with demonstrated troubleshooting knowledge for both hardware and software1+ year experience supporting a distribution, logistics or warehouse environment is an asset
Understanding of warehouse management systems or equivalent ERP system
Able to
troubleshoot and/or repair RF (radio frequency) equipment is an asset
Excellent
communication
and customer service skills
Able and willing to work in a distribution centre/warehouse environment
Post-secondary
education
or equivalent work experience #AB1