Overview
IT Support Specialist in Hybrid Environment Jobs in Toronto, Canada at iA Financial Group (Industrial Alliance)
Title: IT Support Specialist in Hybrid Environment
Company: iA Financial Group (Industrial Alliance)
Location: Toronto, Canada
Category:
Enhance workplace technology as an IT Support Specialist. Deliver on-site user support, optimize IT processes, and contribute to a confident, secure technology experience in a hybrid setup.
In this pivotal role, you will assist users at the IT service desk, ensuring professional and courteous service. You’ll perform diagnostics, offer advice, and utilize service management tools for timely issue resolution. Your contributions will enhance user satisfaction through effective tech support and proactive solutions.
Key Responsibilities:
• Provide immediate assistance at the IT help desk
• Conduct IT diagnostics and follow-up with users
• Install and manage company devices and accessories
• Set up audiovisual equipment for events
• Maintain organized workstation storage and supplies
Requirements:
• 2-5 years in IT support roles
• Relevant College diploma in IT or equivalent
• Expertise in Windows, Mac OS, and mobile tech
• Strong communication and collaboration skills
• Willingness to learn in a dynamic environment
Use your problem-solving skills to deliver an impactful IT experience that fosters user confidence and satisfaction.
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