Overview

Investment Systems Support Analyst at PICTON Jobs in Edmonton, Canada at PICTON Investments

Title: Investment Systems Support Analyst at PICTON

Company: PICTON Investments

Location: Edmonton, Canada

Category:

Support the Order Management System (OMS) at PICTON Investments as a Trading Systems Support Analyst. Play a key role in ensuring optimal performance and swift resolution of technical issues.

This role within the Digital Product Management Team emphasizes front-office investment platforms and their operational stability. Candidates should demonstrate strong technical support skills, ideally in order and investment management systems like Charles River. Your mission will involve addressing connectivity issues, managing system performance, and collaborating with development teams to enhance the platform.

Key Responsibilities:

• Provide timely support for front-office investment platforms

• Deliver support for Charles River IMS and OMS functionalities

• Monitor and improve system performance proactively

• Troubleshoot connectivity issues using FIX protocol

• Document processes for operational excellence

Requirements:

• Experience with Charles River or similar platforms

• Proficiency in SQL and Excel for data analysis

Strong communication skills for stakeholder engagement

• Ability to manage multiple priorities under pressure

• Team-oriented approach to problem-solving

Leverage your technical support expertise to enhance investment management systems at PICTON Investments.
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