Overview
Hybrid Customer Service Specialist Jobs in Calgary, Canada at First American
Title: Hybrid Customer Service Specialist
Company: First American
Location: Calgary, Canada
Category:
Position: Hybrid Customer Service Specialist Role
Become a key player in customer satisfaction as a Customer Service Specialist in a hybrid work setting. Manage client calls with a focus on resolution and rapport-building for the real estate industry.
In this role, you’ll engage with clients, addressing their inquiries and needs efficiently. Your professionalism and friendly demeanor will drive customer satisfaction, ensuring that every interaction is positive. Handling transactions with attention to detail will be paramount in this dynamic environment.
Key Responsibilities:
• Handle a high volume of customer inquiries professionally
• Resolve client issues and coordinate with internal partners
• Ensure timely processing of lender follow-up tasks
• Update clients and partners on transaction progress
• Assist in the preparation of documentation and reports
Requirements:
• 3–5 years of customer service experience
• Experience in real estate or banking advantageous
• Excellent interpersonal and phone skills
• Strong organizational and multitasking capabilities
• Proficiency in MS Office applications required
Leverage your customer service skills to enhance client relationships and ensure the success of transactions in a hybrid model.
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