Overview
Hybrid Client Care Bilingual Insurance Jobs in Ottawa, Canada at Equitable
Title: Hybrid Client Care Bilingual Insurance
Company: Equitable
Location: Ottawa, Canada
Category:
Position: Hybrid Client Care Role Bilingual Insurance
Step into a rewarding career as a Bilingual Client Care Representative for Individual Insurance in Waterloo, ON. This hybrid position lets you support customers in both French and English seamlessly.
Your role involves handling customer inquiries regarding life and critical illness products. Expect to answer calls, provide swift resolutions, and collaborate with various departments to address complex queries. Regular training opportunities will equip you with essential knowledge of products and policies.
Key Responsibilities:
• Handle calls regarding individual life and critical illness queries
• Provide clear, accurate solutions to customer issues
• Work with departments to resolve questions collaboratively
• Keep updated on product knowledge through training
Requirements:
• Fluency in French and English (reading, writing, speaking)
• Familiarity with phone-based client care environments
• Experience in the insurance or medical industry is a plus
• Strong listening and communication abilities
• Capability to work under stress and manage difficult situations
Leverage your bilingual skills and commitment to excellence in this dynamic Client Care role.
#J-18808-Ljbffr