HR Shared Services Coordinator Jobs in Toronto, Canada at Tilray Brands
Title: HR Shared Services Coordinator
Company: Tilray Brands
Location: Toronto, Canada
Category:
HR Shared Services Coordinator– Toronto, ON
About Tilray Brands, Inc.
Tilray Brands, Inc. (“Tilray”) (Nasdaq: TLRY; TSX: TLRY), is a leading global lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is leading as a transformative force at the nexus of cannabis, beverage, wellness, and entertainment, elevating lives through moments of connection. Tilray’s mission is to be a leading premium lifestyle company with a house of brands and innovative products that inspire joy, wellness and create memorable experiences.
Tilray’s unprecedented platform supports over 40 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and craft beverages.
Job Summary Reporting to the Talent & HRSS Manager, the Talent & HRSS Coordinator will be accountable for providing internal administrative support and full-cycle recruitment of amazing talent for Tilray Brands’ multiple North American subsidiaries. The successful incumbent will focus on value creation through enhanced customer service delivery, efficient employee life-cycle administration, and fulfillment of a wide array of non-exempt staffing requirements.
Responsibilities
HR Shared Services:
Serve as a centre of excellence for HR-related inquiries received though the shared HR inbox, providing guidance on questions from employees and managers related to HR policies and services
Maintain appropriate level of process, program, and policy knowledge in order to assist internal stakeholders
Escalate complex inquiries and transactions to appropriate teams
Enter new hires into HRIS and finalize employee file
Draft and prepare HR-related letters and communications, including offer letters, employee change letters and employment letters
Drive the execution of HR administration for employee job changes in Workday (HRIS), including promotions, transfers, and data changes
Ensure that employee files are updated and accurate, including personal information, employment history, and compliance documents.
Regularly audit records to ensure completeness and adherence to company policies and legal requirements
Prepare and maintain detailed records and reports related to HR Programs and audits
Participates in ad hoc project work related to HR Shared Services initiatives identified
Maintain highest level of confidentiality relevant to employee information
Updating and maintaining internal HRSS team process documentation
Talent Acquisition:
Support all phases of Tilray’s non-exempt, operations recruitment process, to include, but not limited to:
Kick-off calls with hiring managers, screening candidates, candidate/hiring manager communication, advancing candidates in our applicant tracking system, scheduling and coordinating interviews and feedback with candidates and hiring managers, closing candidates in the offer stage and local onboarding
Develop and maintain strong working relationships with hiring managers to create a partnership that produces results and builds credibility; ensure the highest service-level standards for both candidates and hiring managers
Maintain a clean, accurate, and reliable Applicant Tracking System (ATS), ensuring data integrity and smooth handoffs across the hiring lifecycle
Conduct pre-employment contingencies, including reference checks, and criminal background checks for prospective employees, as required
Support annual Summer Internship program activities for North American subsidiaries
Key Behaviors
Committed to delivering exceptional candidate and employee experience with accuracy, consistency, and care
Communicates clearly and empathetically, translating complex HR processes into accessible guidance
Ability to work under pressure and deliver results in a dynamic environment
Ability to project manage and prioritize multiple projects simultaneously
Self-starter who can take initiative and power through ambiguity by problem solving
Demonstrates integrity, ethics, confidentiality, and professionalism
Proactively identify issues and opportunities, analyze facts and data, and develop and implement solutions
Strong interpersonal skills supporting teamwork and…
