Overview
HR Operations Manager Jobs in Canada at Sundayy
Title: HR Operations Manager
Company: Sundayy
Location: Canada
About The Company
Directive Consulting is a premier B2B marketing agency dedicated to delivering measurable results for brands that prioritize data-driven outcomes. With over a decade of industry experience and a portfolio of more than 420 B2B brands, the company has established a reputation for producing impactful and results-oriented marketing campaigns. Its operations are organized into three main divisions: Performance, Communications, and Commerce, all interconnected to share intelligence and directly influence revenue generation. The agency’s comprehensive approach encompasses Paid Media, Content Marketing, Public Relations, Paid Social, Marketplace, and Lifecycle Marketing, all unified under the innovative methodology, DiscoverabilityOS™, which aligns brand visibility with demand generation to guide ideal customer profiles through every decision point.
At Directive Consulting, the culture emphasizes speed, bold thinking, and challenging the status quo. The organization values individuals who are passionate about performance marketing, eager to solve complex problems, and committed to creating campaigns that make brands stand out. The company fosters an environment where innovative ideas are encouraged, and employees are empowered to build impactful campaigns that resonate in the digital landscape. If you thrive in a fast-paced, performance-driven environment and seek meaningful work that makes a tangible difference, Directive Consulting offers an exciting opportunity to grow and excel.
About The Role
We are seeking an experienced HR Professional to join our dynamic team, with a focus on maintaining and enhancing the HR functions across Canada and the United States. This role requires a blend of operational excellence, agility, and hands-on execution to support our international workforce effectively. The HR Generalist will play a pivotal role in ensuring smooth HR operations, compliance with local labor laws, and fostering a positive employee experience. The ideal candidate will be detail-oriented, highly organized, and comfortable working in a fast-paced, global environment with diverse regulatory requirements.
The successful candidate will manage day-to-day HR activities, including employee onboarding and offboarding, payroll processing, benefits administration, and compliance monitoring. They will serve as a key point of contact for employee inquiries related to policies, benefits, and procedures, ensuring a consistent and compliant HR approach across jurisdictions. Additionally, this role involves supporting employee engagement initiatives, promoting an inclusive culture, and coordinating HR-related events that enhance overall employee satisfaction and retention.
Qualifications
- Minimum of 5+ years of experience in Human Resources
- Strong employee relations experience
- Knowledge of payroll processing and tax regulations
- Familiarity with a wide range of HR practices including compliance, leave management, and vendor relationships
- Strong understanding of both Canadian and US HR practices (preferred)
- Excellent organizational skills and attention to detail
- Analytical and problem-solving skills
- Ability to act with integrity, professionalism, and confidentiality
- Thorough knowledge of employment laws and regulations in Canada and the US
- Effective time management and prioritization skills
- Comfort working in a fast-paced, entrepreneurial environment
Responsibilities
- Maintain accurate and current employee records in HRIS systems for employees across Canada and the US
- Support onboarding and offboarding processes, including documentation, system setup, and coordination
- Prepare HR documents such as employee verification letters and policy updates
- Respond to employee inquiries related to HR policies, benefits, and procedures
- Ensure compliance with federal, provincial, and state employment laws and regulations; review policies regularly
- Assist with audits and reporting requirements related to HR data and compliance
- Manage work authorizations, visas, and related documentation for international employees
- Process payroll accurately and efficiently for US and Canadian employees
- Support benefits administration, including enrollments and changes, acting as liaison with benefits providers
- Contribute to employee engagement initiatives and internal communications
- Coordinate HR-related events and promote an inclusive, diverse workplace culture
Benefits
- Competitive base salary
- Comprehensive medical, dental, and vision insurance plans for employees and dependents
- Disability and life insurance coverage
- Employer-paid plans for employees with partial contribution for dependents
- Mental health support through Spring Health and Headspace memberships
- Physical health benefits including Omada physical therapy, virtual workouts, and One Medical memberships
- Unlimited paid time off (minimum two weeks), paid holidays, birthday leave, and end-of-year recharge
- Paid parental leave
- 401(k) retirement plans with a 3% company match
- Annual performance bonus based on tenure and performance
- Participation in annual company-wide retreats
Equal Opportunity
Directive Consulting is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that a diverse team enhances our ability to serve our clients and innovate within the industry. All employment decisions are made based on merit, qualifications, and business needs. Reasonable accommodations are available for individuals with disabilities throughout the application and employment process. If you require accommodations, please contact [email protected].
