Overview
hotel front desk clerk Jobs in Charlottetown at The Sonata Inn
Durée de l’emploi: Saisonnier
Langue de travail: Anglais
Heures de travail: 25 to 40 hours per week
Education:
Expérience:
Education
Secondary (high) school graduation certificate
Work setting
Hotel, motel, resort
Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Exchange foreign currency
Process guests’ departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Computer and technology knowledge
Word processing software
Central reservation system (CRS)
Security and safety
Criminal record check
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Work under pressure
Personal suitability
Client focus
Dependability
Excellent oral communication
Flexibility
Reliability
Team player
Resourcefulness
Screening questions
Are you available for the advertised start date?
Are you currently a student?
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
Experience
1 year to less than 2 years
Other benefits
Free parking available
Title: hotel front desk clerk
Company: The Sonata Inn
Location: Charlottetown
