Overview
Hotel Front Desk Clerk Jobs in Merritt at Knights Inn Merritt
Job Title: Front Desk Clerk
Location: Knights Inn Merritt
Job Type: Part-Time
Hours: Minimum 5 hours per day, minimum two days a week
Ability to work a flexible schedule to meet the needs of the business, which may require weekdays, evenings, weekends, and holidays.
Salary: $18 per hour
About Knights Inn Merritt:
Knights Inn Merritt is a welcoming and comfortable hotel that strives to be our guests’ home away from home. We pride ourselves on offering a friendly atmosphere and exceptional service to ensure our guests have a memorable stay.
Job Description:
We are currently seeking a part-time Front Desk Clerk to join our team. As a Front Desk Clerk, you will play a crucial role in ensuring the smooth operation of our hotel. This position involves a range of responsibilities, including customer service, reservation management, and general hotel tasks.
Key Responsibilities:
– Reservation Management: Handle guest reservations efficiently and accurately, ensuring all details are recorded correctly.
– Check-In/Check-Out: Welcome guests upon arrival, assist with the check-in and check-out processes, and provide information about hotel services and amenities.
– Phone Management: Answer incoming calls and address guest inquiries or concerns professionally and courteously.
– Inventory Control: Monitor and manage hotel room inventory to maximize occupancy and revenue.
– Laundry Duties: Perform laundry tasks as needed to maintain a clean and organized hotel environment.
– Assigned Duties: Complete additional tasks and assignments as required by hotel management.
Qualifications:
– Self-Determined: Ability to work independently and take initiative without constant supervision.
– Reliable: Punctual and consistent attendance to meet scheduling requirements.
– Responsibility: Demonstrates a strong sense of responsibility and accountability for job duties.
– Experience: Prior experience in a similar role is preferred but not mandatory. We provide training to motivated individuals.
– Customer Service and Sales Skills: Strong interpersonal skills and the ability to provide excellent customer service. Sales skills are a plus.
If you are enthusiastic, dependable, and eager to contribute to our friendly hotel environment, we encourage you to apply. Join our team at Knights Inn Merritt and help us create memorable experiences for our guests.
Knights Inn Merritt is an equal-opportunity employer.
To apply, please submit your resume and a brief cover letter outlining your qualifications and interest in the position.
Job Types: Full-time, Part-time
Salary: From $18.00 per hour
Benefits:
Casual dress
Flexible schedule
On-site parking
Schedule:
Day shift
Holidays
Monday to Friday
On call
Weekends as needed
Supplemental pay types:
Overtime pay
Ability to commute/relocate:
Merritt, BC: reliably commute or plan to relocate before starting work (required)
Experience:
Customer service: 1 year (preferred)
Work Location: In person
Title: Hotel Front Desk Clerk
Company: Knights Inn Merritt
Location: Merritt