Overview
Host/Hostess Jobs in Waterloo at Beertown Public House
JOIN THE MOST INSANELY GREAT HOSPITALITY TEAM IN WATERLOO!
Now seeking passionate & welcoming Hosts to join our incredible service team.
Our team puts the heart in hospitality by creating inspired, memorable dining experiences for our Guests which starts from the first interaction with our Host team. If you are looking for a new challenge focused around interacting with others in a meaningful way…If you enjoy being surrounded by the liveliness of great sights, sounds, people, and delicious smells…If you want to be a part of an amazing team of passionate individuals in a supportive work environment…If you are looking for more than ‘just a job’, but to be a part of something meaningful…and if now you’re thinking “How do they know this about me?!” – then, we want to meet you!
Host Responsibilities:
Works closely with Managers to maximizes restaurant seating through thoughtful planning & seating rotation
Monitors table availability and plans future seating assignments during service periods
Answers phones, assists Guests with reservations or inquiries
Operates a waitlist when no seats are immediately available
Sets the tone of excellent service with each Guest interaction
Learns Guest names & preferences to provide caring, individualized service
Communicates with Servers & Managers providing seamless service
Takes every opportunity to create Moments of Truth
Assists in execution of Take-out program (from placing to completing curb-side hand-off)
Sets up & maintains cleanliness of front desk and entryway throughout shift
Facilitates Gift Card sales
Performs daily/weekly cleaning & maintenance duties
Host Qualifications:
You get excited about leaving a positive impression or making someone’s day
You are available to work some daytimes, as well as evenings, weekends & holidays, in a part or full-time capacity
You have minimum 1 year of previous Customer Service or Host experience
You are comfortable working with computers and may have experience with Open Table
You are professional and have strong leadership & communication skills
You thrive in a fast-paced environment & are able to work on your feet for extended periods
You have strong organization & time management skills
You take initiative & you never turn your head from a standard
You may have your Smart Serve certification (would be an asset)
You are able to make a minimum one (1) year commitment to our team
You may be interested in growth opportunities
Host Earnings & Perks:
$16.55/hour + bi-weekly tip out
Team Member Dining Discounts
Health & Life Benefits available
Comprehensive initial & ongoing training provided
Career growth & ongoing development opportunities
Flexible schedules
Team initiatives & events
Positive, supportive & inclusive team culture
Working with an excellent team of fellow service & management pros
We want to meet you. Apply NOW via this ad, or in person at Beertown Waterloo.
Beertown Public House is a concept of the Charcoal Group of Restaurants (an independent company of huge greatness & winner of Food Service Canada’s 2019 Independent Restauranteur of the Year Award). Learn more about Beertown and our rich hospitality history at beertown.ca & charcoalgroup.ca
Location: 75 King Street South, Waterloo, Ontario N2J 1P2
Job Types: Full-time, Part-time
Pay: $16.55 per hour
Benefits:
Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Store discount
Schedule:
Day shift
Evening shift
Holidays
Weekends as needed
Supplemental pay types:
Tips
Experience:
Customer Service or Host: 1 year (required)
Licence/Certification:
Smart Serve Certification (preferred)
Work Location: In person
Title: Host/Hostess
Company: Beertown Public House
Location: Waterloo
