Overview
Hiring Front of House Staff Jobs in Ancaster at 647-7404768
Company description
Boston Pizza International Inc. (“Boston Pizza”) is Canada’s No. 1 casual dining brand with annual gross sales in excess of $1.1 billion serving more than 50 million guests through its mainly franchisee operated 395 plus restaurants. The company has been recognized as a Platinum Member of Canada’s 50 Best Managed Companies and has been a Franchisees’ Choice Designation winner for seven consecutive years. The Boston Pizza Foundation believes that strong role models inspire kids to be great and the Foundation has raised and donated over $27 million to various charities since 1990. Boston Pizza is located in Richmond, BC and has regional offices in Mississauga, ON and Laval, QC. For more information, visit www.bostonpizza.com.
Job description
Boston Pizza is looking for full time and part time Bartender with a passion for the Food and Beverage, Hospitality and Food Service industry. Reporting to the General Manager, the Server is an integral part of the front of house staff and is primarily responsible for the service of all beverages and food to guests in a prompt, efficient and above all, friendly and courteous manner. Our servers are focused on customer service.
Duties and Responsibilities:
Must be able to guide guests through the menu, answer questions, make recommendations, and suggest appropriate meals if required.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Ensure that all guests benefit from current, ongoing and upcoming promotions.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Assist in the training and development of new employees when required.
Maintain a positive attitude that promotes teamwork within the restaurant.
Perform various guest services by taking orders, serving food and beverages to the guests promptly.
Collect payments from guests in a timely manner.
Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
Check guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Clean tables or counters after guests have finished dining.
Stock service areas with supplies such as coffee, food, tableware, etc.
Perform cleaning duties, such as sweeping, tidying up server station, taking out the trash, or checking and cleaning a bathroom.
Other duties as required.
Skills and Experience:
Must be of legal age to serve alcohol.
Customer service skills – able to exceed guest expectations.
Previous serving experience preferred, but not necessary.
Strong communication and interpersonal skills, both written and oral.
Must be able to work a flexible schedule including opening, closing, weekends and holidays.
Ability to multi-task in a fast-paced environment.
You must be able to perform efficiently during high volume peak periods.
Must be able to work with minimal supervision and have a strong initiative.
Must be eligible to work in Canada.
Industry: Consumer Goods and Services
Job Duties:
Provide excellent customer service by taking orders, preparing them efficiently, and building a rapport with clientele
Handle card and cash transactions, ensuring that all funds in the cash drawer are accounted for by the end of the shift
Keep an eye on patron intoxication levels and respond appropriately
Identify belligerent customers, and work with management when needed to maintain a safe environment
Clean the bar and the surrounding area of spills and other messes as needed
Other duties as requested
Work Remotely
No
Job Types: Full-time, Part-time
Salary: $16.00-$16.55 per hour
Schedule:
4 hour shift
8 hour shift
Day shift
Night shift
Supplemental pay types:
Tips
Work Location: In person
Title: Hiring Front of House Staff
Company: 647-7404768
Location: Ancaster
