Overview
Guest Services Representative/ Housekeeping Staff Jobs in St. Marys at Executive Hospitality
Job Overview:
We are seeking a Guest Service Agent to join our team. The ideal candidate will have a passion for hospitality, excellent customer service skills, and the ability to work in a fast-paced environment.
Housekeeping Staff: Cleaning of the guest rooms, public area.
Duties:
– Greet and welcome guests upon arrival
– Assist guests with check-in and check-out procedures
– Handle guest inquiries and provide information about hotel services
– Operate phone systems and manage reservations
– Address guest concerns and resolve issues promptly
– Maintain a neat and organized front desk area
– Collaborate with other hotel staff to ensure guest satisfaction
Experience:
– Previous experience in a customer service role, preferably in the hospitality industry
– Proficiency in phone etiquette and handling various phone systems
– Strong communication skills with a focus on guest services
– Ability to speak multiple languages is a plus (multilingual or bilingual)
– Familiarity with front desk operations and hotel procedures
This position offers an opportunity to work in a dynamic hotel environment, providing valuable experience in the hospitality industry. If you are passionate about delivering exceptional guest service and thrive in a customer-facing role, we encourage you to apply for the Guest Service Agent position.
Job Types: Full-time, Part-time
Pay: $16.55-$19.00 per hour
Benefits:
On-site parking
Schedule:
8 hour shift
Evening shift
Monday to Friday
Night shift
Weekends as needed
Work Location: In person
Title: Guest Services Representative/ Housekeeping Staff
Company: Executive Hospitality
Location: St. Marys