Overview

Guest Service Agent Jobs in Sidney at Beacon Inn at Sidney

The Beacon Inn at Sidney is an award winning, 9-room Inn located in downtown Sidney and we’re looking for a mature, energetic individual to join our small team as a Guest Services Representative. Working 3 or 4 days per week. Shifts are 11:30am – 8pm, availability weekends and holidays is a must.

Working in a home-like setting, the ideal candidate is someone that enjoys variety in their workday, is a self-starter with strong customer service and multi-tasking skills, is computer literate, has strong attention to detail, works well independently, without supervision and enjoys pitching in wherever needed to get the job done. We are a 3-storey walk-up building (no elevator) so you must be physically fit and able to negotiate stairs.

Job Overview: As a Guest Service Agent, you will be the first point of contact for guests, ensuring a positive experience from check-in to check-out. Duties include, but are not limited to the following: Taking reservations over the phone, online and in person, managing online inventory, responding to enquiries, checking-in guests and taking payment, inspecting guestrooms after housekeeping, assisting with laundry whenever needed, assembling and distributing up to 9 continental-style breakfast baskets for guestrooms.

If this sounds like you and you enjoy meeting interesting people from around the world, we would love to hear from you!

Current references are required. This position is ideally suited to someone who lives on the Saanich Peninsula with access to reliable transportation. Prior experience in a similar setting would be beneficial, however we will train the right individual.

Compensation: $20 per hour to start. Friends & Family rates, tip pool.

Thank you to all those who apply!

Please submit resume in PDF format

Job Types: Full-time, Part-time, Permanent

Pay: From $20.00 per hour

Expected hours: 24 – 36 per week

Benefits:

Dental care
Extended health care
Paid time off

Flexible Language Requirement:

French not required

Schedule:

8 hour shift
Day shift
Evening shift
Monday to Friday
Weekends as needed

Application question(s):

Do you live on the Saanich Peninsula and/or have reliable transportation to and from Sidney?

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Title: Guest Service Agent

Company: Beacon Inn at Sidney

Location: Sidney

 

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