Overview
Full Time Customer Service and Sales Representative Jobs in Toronto at SinglePoint Group International
SinglePoint is actively seeking individuals who are passionate about contributing to our organization’s success while advancing their own professional growth. Join our team and experience a motivating and inspiring workplace where you can make a difference for our valued clients. We are committed to fostering a fun and supportive environment that helps shape you into an exceptional professional. Become part of a company that prides itself on delivering exceptional services to our esteemed clients.
We are actively searching for candidates located in Ontario.
Successful candidates MUST be available to start May 13, 2024.
This is a permanent full-time opportunity that operates any five (5) days a week with a rotational schedule between the operating business hours of:
Monday to Sunday: 8:00AM to 10:00PM EST
Responsibilities:
Provide assistance to customers inquiring about new products and services
Thoroughly and accurately review and document customer accounts to ensure better assistance to customers
Effectively resolve and de-escalate customer disputes
Handle customer billing inquiries with professionalism
Respect and uphold privacy and protection of customer information
Maintain utmost respect for customer privacy and data protection
Market new services and products to new and existing customers
Exceed individual targets and performance expectations, with the potential to earn additional compensation
Demonstrate advanced knowledge of contracts and policies
Transfer calls to appropriate departments as necessary
Qualifications:
Comfortable working onsite in an engaging environment
Strong organizational skills and active listening abilities to determine the most suitable course of action
Exceptional attention to detail with excellent written and verbal communication skills
Proficiency in computer usage and data entry
Prior experience in customer service, with a preference for experience in accounts receivable or contact centers
Ability to handle multiple tasks efficiently in a fast-paced environment
Sales experience is considered advantageous
Compensation: competitive hourly wage and eligible for bonuses and full commission
$16.55/hr plus commission and 4% vacation pay
Perks:
Monthly contests with cash and prizes awarded
Benefits/Health Care Spending Account
Fun and Engaging Work Culture- Hybrid setting
Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
Career and Leadership Development – we are looking for top talent individuals that can grow with us!
In depth training at the start of employment with continuous development and ongoing training throughout
Rotational work schedule
Join a winning team today!
We are an equal opportunity employer.
Accommodations are available upon request at any point in the selection process. #2
Title: Full Time Customer Service and Sales Representative
Company: SinglePoint Group International
Location: Toronto
