Overview
Full Time Bellman Jobs in Vancouver, BC at St Regis Hotel
Full job description
Bell Person Job at St Regis Hotel – Vancouver, BC
The St Regis Hotel
Located in the heart of Vancouver’s thriving cosmopolitan core has an immediate opening for Bellman.
Given the nature of the St Regis Hotel as a unique, boutique style property, a Bellman must be a multi-functional individual who is driven to always exceed our guests’ expectations.
The individual possesses strong interpersonal skills and a positive attitude towards their work and their fellow colleagues handling extreme pressure situations as they occur. Decision-making and problem-solving skills are necessary with an attention to detail.
Specific Duties and/or Job Responsibilities:
Room service to the room.
· Provide courteous, prompt, professional and attentive guest service up to 5 Diamond Standards at all times.
· Upon guest arrivals, open car doors for guests and unload all luggage to be delivered to the guest room after desk check-in; upon completion of check-in, escort guests with luggage to their assigned room ensuring a smooth transition from start to finish.
· Promote the property in your interactions and possess a sound knowledge of the surrounding area and activities.
· Maintain a good working relationship and communication amongst all colleagues and/or departments.
· Keeping yourself aware of procedural and/or policy changes by reviewing any memos prepared and circulated by the GM, FOM or AFOM.
· Handling any cash settlements or other services whilst rectifying any/all outages and/or shortages before the conclusion of your shift.
· Keep the lobby, the front of the hotel and public areas clean and clear of clutter and/or debris; report any significant deficiencies to either the Housekeeping or Maintenance Departments.
· Addressing and resolving guest concerns in a timely manner escalating issues to the Manager on Duty when you are unable to do so.
· Monitor & expedite deliveries of guest items to rooms in a timely fashion.
· Upon departures, assist guests with luggage as required, confirm transportation and load vehicle with luggage confirming that all pieces are present and accounted for.
We thank you for your interest; please note only suitable candidates will be contacted for follow up. Job Types: Part-time, Permanent
Additional pay: Benefits:
Dental care
Extended health care
Paid time off Schedule:
Must be able to work 8-hour shiftsDay shiftHolidaysMonday to FridayWeekend availability
Experience preferred required:
Bell: 1 year (preferred)
Hotel: 1 year (preferred)
Job Type: Full-time
Pay: From $19.38 per hour
Expected hours: 32 per week
Benefits:
Dental care
Discounted or free food
Extended health care
Vision care
Schedule:
8 hour shift
Day shift
Evening shift
Morning shift
On call
Weekends as needed
Supplemental pay types:
Commission pay
Overtime pay
Tips
Work Location: In person
Title: Full Time Bellman
Company: St Regis Hotel
Location: Vancouver, BC
Category: