Overview
Front Store Supervisor Jobs in Windsor – Ontario at Pharmaprix
Title: Front Store Supervisor
Company: Pharmaprix
Location: Windsor – Ontario
Category: Retail
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
SUMMARY:
Managing the customer service functions, including cash, cashiers and
merchandising
.
DUTIES & RESPONSIBILITIES:
HUMAN RESOURCES:
Ensures cashier/
merchandising
staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
LOSS
PREVENTION
:
Ensures all loss
prevention
standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
CUSTOMER SERVICE:
Ensures store employees present proper image to the public in accordance with Uniform Policy Answers inquiries regarding location of product, rainchecks, etc.
Resolves customer issues according to established guidelines (refunds, exchanges, etc.)Promotes the CSI Survey
MERCHANDISING
:
Ensures shelves are clean and organized with proper rotation
Ensures product displays are set up and taken down as directed by the AFSM/FSMGENERAL:
Ensures standards of housekeeping and store image are maintained
Complies with all Health and Safety requirements
May be asked to perform clerical and banking duties
Complies with all store policies and procedures
Complies with loss
prevention
policies and procedures and ensures they are executed in the store
Perform other duties as required including Cashier duties when necessary
QUALIFICATIONS:
Planning, Judgement and Decision Making Independent thinking as it relates to organizing store
Problem solving
is essential to ensure
customer satisfaction
EXPERIENCE:
Computer literate
Organized
Efficient time management skills
Knowledge of products and supplies
Must be
available to work until midnight
Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules,
competitive pay
and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada’s
diversity
as an opportunity to better serve their communities, and strive to reflect the nation’s evolving
diversity
in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.In addition, we believe that compliance with laws is about doing the right thing.
Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
