Overview
Front Office Associate Jobs in Victoria, BC at The Union Club of British Columbia
Full job description
Front Office Associate
About The Union Club of British Columbia:
Founded in 1879, the Union Club of British Columbia is a landmark institution in the heart of downtown Victoria. With a neo-Georgian design inspired by the classic clubs of London, this heritage building has always offered premier service, amenities, companionship, and exceptional comfort.
We are seeking a full-time employee to join our Front Office team.
As your employer, we will offer you:
– Competitive wages
– Comprehensive training
– A positive work environment
– Experience in guest services and the hospitality industry
As a member of the Front Office team, you will have a direct impact on creating a professional and memorable experience for our members and guests.
Qualifications:
· Excellent customer service skills are essential
· Strong interpersonal skills
· Completely fluent English language skills; both written and verbal
· Demonstrated excellent correspondence skills
· Clear, precise, professional, and helpful telephone manner
· High level of responsibility and commitment
· Excellent organizational skills – showing flexibility in handling multiple priorities and meeting deadlines
· Team player with proven success in relationship building
· Previous Hotel or Club experience an asset
· Other languages an asset
Duties Include:
· Answering phones
· Using a switchboard
· Email communication
· Reporting to management
· Communicating between departments
· Checking in/out of guests
· Responding to guest/member inquiries
· Cash handling
· Administration work assigned by management
· Processing forms of payment
Job Types: Full-time, Seasonal
Salary: $21.00-$21.60 per hour
Benefits:
Commuter benefits
Company events
Dental care
Discounted or free food
Extended health care
Flexible schedule
Paid time off
Vision care
Schedule:
8 hour shift
Supplemental pay types:
Bonus pay
Experience:
customer service: 1 year (preferred)
Work Location: In person
Title: Front Office Associate
Company: The Union Club of British Columbia
Location: Victoria, BC
Category:
