Overview
Front Office Assistant Jobs in Calgary, Alberta, Canada at Envent
Title: Front Office Assistant
Company: Envent
Location: Calgary, Alberta, Canada
Company Description
Envent is a leading manufacturer of analyzers for global energy industries, headquartered in Calgary, Canada. The company specializes in producing cutting-edge analyzers for H2S/Total Sulfur, Moisture, O2, CO2, and Gas Chromatographs, as well as Optical Hydrocarbon analyzers. With a focus on precision and innovation, Envent serves a diverse array of clients worldwide, delivering reliable solutions tailored to the energy sector's needs.
Role Description
The front office representative will be the first point of contact for visitors, clients, and callers to the Envent Head Office location and will provide a welcoming and professional front-desk presence. This role is responsible for handling a variety of administrative and clerical tasks including managing phone calls, directing inquiries, coordinating visitor access, and supporting office operations. The incumbent will play an important role in maintaining building security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, etc.), and upholding the company standards of customer service, organization, and professionalism.
Essential Functions and Responsibilities
Front Desk Operations
- Greet and assist visitors, clients, and vendors in a professional manner.
- Answer, screen, and direct incoming phone calls efficiently.
- Provide basic information to inquiries about the company and its services.
- Maintain visitor sign-in logs and issue visitor badges as needed.
- Coordinate with safety personnel to manage visitor access.
Communication Management
- Relay messages to staff accurately and promptly.
- Maintain employee vacation calendar.
- Sort, distribute, and manage incoming and outgoing mail.
- Monitor and respond to emails or inquiries directed to the general office inbox.
Administrative Support
- Prepare and manage documents, and correspondence.
- Schedule and manage appointments, meetings, and conference room bookings.
- Arrange catering, refreshments, and setup for events and meetings.
- Look after tear down, after events and meetings.
- Participate in and contribute to the company’s Social Committee
Office Management
- Maintain a clean and organized front office area.
- Monitor office supplies, create order requisitions, and organize supply cabinets.
- Ensure communal areas (e.g., meeting rooms, break rooms) are well-stocked and presentable.
- Light – Moderate housekeeping, including running and unloading dishwashers, wiping tables, etc.
- Coordinate with facilities or maintenance teams on any office repairs or cleaning requirements.
Qualifications
- High school diploma or equivalent; administration certification is a plus.
- 1 – 2 years of experience in a receptionist, customer service, or administrative role preferred.
- Friendly and outgoing with strong communication and interpersonal skills.
- Basic computer skills, including proficiency with MS Office (Word, Excel, Outlook) and Microsoft Teams.
- Excellent organizational skills and attention to detail.
- Ability to handle a fast-paced environment and manage multiple tasks.
- Positive attitude and customer-service mindset.
- Evidence of a clear criminal record check.
- Must be legally eligible to work in Canada.
Working Conditions
- Standard office setting with regular working hours. (8:00 am – 4:30 pm)
- Must be able to sit for extended periods and perform repetitive tasks.
- Majority of work done on computer and use of cellphone.
Physical Requirements
- Must be able to lift 30 lbs occasionally.
- Ability to stand, walk, and perform light maintenance tasks when required.
Salary & Benefits
$45,000 – $50,000 depending on qualifications.
100% employer-paid benefits.
RRSP match.
Casual dress code, free on-site parking.
