Overview
Front of House Supervisor Jobs in Burlington at Milestones Bar and Grill
Overview
We are seeking a dynamic and experienced Front of House Supervisor to lead our hospitality team in delivering exceptional customer service. The ideal candidate will possess strong leadership skills, a solid background in food service, and experience managing restaurant operations. This role involves overseeing daily front-of-house activities, supervising staff, and ensuring a welcoming environment for guests. Previous experience in restaurant management, hospitality, or hotel settings is highly valued, along with proficiency in food handling, POS systems such as Micros POS, and food safety standards. A passion for the food industry and excellent communication skills are essential to succeed in this position. Supports the General Manager daily on all related tasks.
Duties
- Supervise and coordinate front-of-house staff to ensure efficient restaurant operations
- Oversee food preparation and serving processes to maintain quality standards
- Manage customer service interactions to enhance guest satisfaction
- Handle cash transactions accurately using POS systems and cash handling procedures
- Conduct interviewing and onboarding of new team members
- Train staff on food safety, food handling, and hospitality best practices
- Monitor restaurant cleanliness, safety protocols, and compliance with health regulations
- Assist in kitchen operations when necessary, including basic food preparation and cooking tasks
- Lead team meetings to communicate goals, expectations, and updates
- Manage reservations, seating arrangements, and waitlist management to optimize guest flow
Requirements
- Proven supervising experience within the food service or restaurant industry
- Strong leadership skills with the ability to manage a diverse team effectively
- Excellent customer service skills with a friendly and professional demeanor
- Experience with food preparation, cooking, serving, and food safety standards
- Proficiency in POS systems such as Micros POS and cash handling procedures
- Background in restaurant management or hospitality preferred; hotel or barista experience is a plus
- Ability to handle multiple responsibilities in a fast-paced environment
- Knowledge of food industry regulations and safety protocols
- Exceptional communication skills and the ability to interview potential staff members effectively
- Prior experience in restaurant or food service roles including kitchen experience is desirable
- Food Handlers Certification- TRAIN CAN certification
- Smart Serve Certification
This position offers an exciting opportunity for a motivated leader passionate about the hospitality industry to make a positive impact on our team and guests.
Pay: $19.00-$20.00 per hour
Benefits:
- On-site parking
Work Location: In person
Title: Front of House Supervisor
Company: Milestones Bar and Grill
Location: Burlington
