Front of House (FOH) Manager

• Lead the dining room, lounge, bar, and host team during evening and weekend service
• Coach and develop servers, bartenders, hosts, and support staff in real time
• Resolve guest concerns quickly and professionally
• Ensure outstanding hospitality
• Manage labour, scheduling adjustments, and floor positioning
• Oversee cash handling and end-of-night procedures
• Maintain Boston Pizza brand standards for service, cleanliness, food safety, and liquor compliance
• Support hiring, onboarding, training, and performance management
• Work closely with the kitchen leadership team to deliver exceptional execution

Responsibilities:

Why Is BP A Great Place To Work?

• Come for a job, stay for a career – there are opportunities for career growth within the restaurant
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Competitive tip pool
• Individual benefits plan

What does a successful Front of House Manager look like?

• Has restaurant leadership experience (Front of House management preferred)
• Leads by example and isn’t afraid to jump in wherever needed
• Can inspire, coach, and hold people accountable
• Thrives in a fast-paced, high-volume environment
• Communicates confidently with guests and team members alike
• Is organized, dependable, and solutions-focused
• Takes pride in developing others and celebrating success
• Is available evenings, weekends, and holidays

Qualifications:

Min: CAD $19.00/Hr. Max: CAD $22.00/Hr.