Overview
Front Desk Receptionist Jobs in Caledonia, ON at Dens ‘N Dente Healthcare
Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Dental experience required.
Duties
- Greet patients in a friendly and professional manner
- Answer multi-line phone systems promptly and courteously, directing calls as needed
- Manage appointment scheduling
- Perform data entry with accuracy, including patient information in electronic systems
- Handle filing, record keeping, and document management to ensure organized records
- Assist with billing, invoicing, and collecting balances
- Provide customer support by addressing inquiries and resolving issues efficiently
- Maintain a clean and welcoming front desk area
- Support administrative tasks such as proofreading documents, managing correspondence, and supporting office operations
Qualifications
- Proven experience in dental office administration
- Strong computer skills
- Experience with multi-line phone systems and excellent phone etiquette
- Exceptional organizational skills with attention to detail and accuracy
- Ability to handle multiple tasks simultaneously while maintaining professionalism
- Excellent communication skills—both verbal and written—along with strong customer service abilities
- High school diploma or equivalent required; additional administrative training or certifications are a plus
Pay: $28.00-$35.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
Title: Front Desk Receptionist
Company: Dens ‘N Dente Healthcare
Location: Caledonia, ON
