Overview
Front Desk Receptionist Jobs in Mississauga, ON at CARSTAR 401
Full job description
Job description
To successfully perform this job, an individual must have excellent communication skills, be highly organized, have the ability to multitask, and must be able to perform each duty listed below satisfactorily:
Create customer files as new assignments are received and schedule estimate appointments
Greet customers when they arrive, locate their file, assign an estimator, and offer refreshments
Follow up with missed estimate and repair appointments
Assign vehicle numbers, notate folders, and inform estimators of vehicle arrivals
Print sign-in/sign-out templates each week, validate staff sign-in and sign-out times
Responsible for part/core returns and ensuring that credit is received
Complete tow intake forms and dispatch tow trucks when necessary
Answer phones, take messages and transfer phone calls
Maintain printer to ensure sufficient paper supply and print cartridges are installed and in inventory
Maintain cleanliness of office, customer areas kitchen, refrigerator, microwave, and bathrooms
Assist with visitor shuttle service and clerical errands, as necessary
Update and maintain business social media accounts
Sort and distribute incoming mail. Qualifications
Basic Requirements:
Must be at least 18 years of age
Must be able to provide three (3) references
Excellent computer and Microsoft Office skills
Excellent communication skills (both verbal and written
Satisfactory completion of a criminal background check
Licensing, Regulations, and Certification Requirements:
Must have a valid driver’s license
Legally able to work in Canada
One (1) or more years in the collision repair industry preferred
Time Management Skills:
Able to work Monday through Friday (8:00 am to 5:00 pm) – 40 hours/week
Must be at work on time each morning – very essential to the business
Office Environment Etiquette Requirements:
Highly Organized & Detail Oriented
Comfortable with a business casual dress code
Demonstrate planning and coordinating skills
Excellent telephone etiquette and communication skills
Ability to multi-task and work well in a busy environment
Must be able to sit for long periods of time and must be able to walk, stand, bend, stoop, push/pull, kneel, crouch, and reach frequently
Demonstrate the ability to deal with customers in a courteous and effective manner regardless of their age, race, color, sex, religion, national origin, handicap, dress, or demeanor while providing exceptional customer service
Other Requirements:
Must be able to lift up to 20 pounds
Moderate noise levels in this working environment
Occasionally exposed to hot, cold, wet or humid conditions
Occasionally exposed to fumes, airborne particles, and/or caustic chemicals Additional Information
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment. The employee is required to read and interpret and follow processes and procedures. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch. The employee may be required to lift and/or move up to 25 pounds.
Work Environment:
While performing the duties of this job, the employee may be in an open cubicle environment. Candidate must be able to work in a team-oriented, fast-paced environment.
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Title: Front Desk Receptionist
Company: CARSTAR 401
Location: Mississauga, ON
Category:
