Overview
front desk clerk, hotel Jobs in Pincher Creek at Super 8
Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: Experience an asset
Work setting
Hospitality industry
Staff accommodation available
Hotel, motel, resort
Rural area
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Exchange foreign currency
Process guests’ departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Handle wake-up calls
Perform light housekeeping and cleaning duties
Provide customer service
Computer and technology knowledge
Multi-line switchboard
Word processing software
Database software
Computerized bookkeeping system
Central reservation system (CRS)
Spreadsheet
Internet
Security and safety
Criminal record check
Transportation/travel information
Own transportation
Public transportation is not available
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Screening questions
Are you currently legally able to work in Canada?
Title: front desk clerk, hotel
Company: Super 8
Location: Pincher Creek
