Overview
Front Desk Agent (Need to have a car) Jobs in Kamloops, BC at South Thompson Inn & Conference Centre
Full job description
You must own a vehicle to commute to the Inn as we are not on any bus route.
Reports to the Front Desk Manager.
The Front Desk Agent is usually the first and last contact for anyone staying at the Inn. As such the role is vital in determining what impression the guest will leave with after their stay.
Responsibilities:
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Process telephone calls
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Exchange foreign currency
Process guests’ departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Customer service oriented
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying), keyboarding
Perform light housekeeping and cleaning
Perform other related duties as directed
Assist with serving breakfast when required
Qualifications:
Minimum grade 12 education
Experience an asset
Excellent communication skills
Must have personal and reliable transportation and a license as the Inn is not on any bus route
Job Type: Full-time
Salary: $17.00-$18.00 per hour
Schedule:
8 hour shift
Weekends as needed
Experience:
customer service: 1 year (required)
Work Location: In person
Title: Front Desk Agent (Need to have a car)
Company: South Thompson Inn & Conference Centre
Location: Kamloops, BC
Category:
