Overview
Front Desk Agent – Full Time/Part-Time Jobs in Whistler at Executive The Inn at Whistler Village & Mountain Side Hotel
Staff Housing Available!!
(average 32hrs to qualify)
Extended Healthcare
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The ideal candidate is one who is focused on guest service, who enjoys interacting and meeting new people. Candidate will have a courteous and professional demeanor, and be willing to go the extra mile to make a guests experience exceptional.
Checks in guest in an efficient and friendly manner, using guest name whenever possible.
Making and entering reservations accurately while reviewing hotel inventory.
Assures that guest is assigned type of room requested and the correct rate is charged. Issues correct keys to the guest.
Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
Maintains a balanced float assigned by the hotel. Reconciles all transactions at the close of each shift.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolving customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
Works harmoniously and professionally with co-workers and supervisor
Job Type: Full-time
Salary: From $23.00 per hour
Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
Vision care
Wellness program
Flexible Language Requirement:
French not required
Schedule:
8 hour shift
Holidays
Weekends as needed
Supplemental pay types:
Bonus pay
Commission pay
Ability to commute/relocate:
Whistler, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
Would you require staff accommodation?
Experience:
Customer service: 1 year (required)
Work Location: In person
Title: Front Desk Agent – Full Time/Part-Time
Company: Executive The Inn at Whistler Village & Mountain Side Hotel
Location: Whistler
