Overview
front desk agent Jobs in Golden, BC at Ramada Golden
Full job description
Education:
Expérience:
Education
Secondary (high) school graduation certificate
Work setting
Hotel, motel, resort
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests’ departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Personal suitability
Dependability
Flexibility
Organized
Reliability
Team player
Experience
Experience an asset
Durée de l’emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Title: front desk agent
Company: Ramada Golden
Location: Golden, BC
Category: