Overview
Front Desk Agent Jobs in Fairmont Hot Springs, BC at Fairmont Hot Springs Resort
Full job description
Position Summary:A Front Desk Agent is responsible to ensure product is presented to company standards, that guests are our main focus, that all standards and procedures are being followed as instructed, and that any discrepancies are reported to the manager.
Pay for this position is $18.50 per hour.
Major Duties & Responsibilities:
Provide excellent customer service to guests and team members
Will be responsible, once trained, to carry out daily activities as training has indicated, always maintaining department standards
Check guests in and out of the hotel
Ability to handle cash transactions, both actual and electronic
Resolve guest concerns, issues and follow-up
Coordinate and communicates with all operating departments to enhance guest experience
Maintain knowledge of current resort events, activities and promotions
Co-operate and accept other assignments as and when required.
Minimum Qualifications & Skills:
Minimum of 1-year experience in a front desk agent role preferred.
Superior written and oral communication skills
Excellent organizational and time management skills, with the ability to set priorities for self.
Proficient with computers
Title: Front Desk Agent
Company: Fairmont Hot Springs Resort
Location: Fairmont Hot Springs, BC
Category:
