Front desk agent

Overview

Front desk agent Jobs in Fort Frances, Canada at La Place Rendez-Vous

Title: Front desk agent

Company: La Place Rendez-Vous

Location: Fort Frances, Canada

Category:

Location: Fort Frances

• Education:

  No degree, certificate or diploma

• Experience:

  Will train

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests’ departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Provide customer service

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees

Support for youths

• Offers mentorship, coaching and/or networking opportunities for youth

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Work Term:

  Permanent

• Work Language:

  English

• Hours:

  30 hours per week