Overview
front desk agent Jobs in Vauxhall at CORONA HOTEL
Education: Secondary (high) school graduation certificate
Experience: Will train
or equivalent experience
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Process guests’ departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Provide customer service
Personal suitability
Client focus
Efficient interpersonal skills
Reliability
Team player
Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week
Title: front desk agent
Company: CORONA HOTEL
Location: Vauxhall
