Overview
Financial Service Representative Jobs in Ottawa, Canada at Moneymart Inc.
Title: Financial Service Representative
Company: Moneymart Inc.
Location: Ottawa, Canada
Category:
Position: Financial Service Representative New
At Money Mart, we are a leading North American non-prime lender focused on financial empowerment and helping customers achieve their financial goals through a combination of loan products, check cashing, currency exchange, money transfers, and prepaid cards. We strive to contribute to the community with initiatives supporting food security, housing, health, and emergency services, and we foster a diverse, inclusive environment where every team member can thrive.
Money Mart is committed to responsible innovation, data governance, and equitable, transparent practices in our operations and technology use.
Responsibilities
- Deliver results on store profitability goals
- Provide a quality customer sales experience through efficient execution of all customer transactions
- Determine customers’ needs and provide them with solutions that satisfy those needs
- Handle cash and accurately enter transactions into the system
- Contact customers over the phone with past due balances and negotiate payment terms and schedules
- Follow safety, security, and compliance requirements
Qualifications
- Have a minimum of one year of financial services and sales experience
- Have a high school diploma or equivalent
- Bilingual in French and English is not a requirement but would be an asset
Benefits
- Market competitive pay
- Monthly bonus potential based on the operational success you drive
- Plan for your future with our group Retirement Options
- Education Reimbursement Program to invest in your education and career growth
- Exclusive Perks through Perkopolis – enjoy special discounts and offers
- Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
- Discounted company services including foreign exchange and Koodo services
Branch location: 2447 Parkdale Avenue
Additional information
This position is in a retail environment that requires open and flexible availability. It may require working evenings, weekends, and holidays as needed.
Pay
:
The pay range for this position is between $18.00 to $20.50 per hour with an additional monthly store bonus opportunity of up to $590 dependent on store size, individual performance and achievement of store KPIs.
Money Mart is committed to accommodating applicants with disabilities during the recruitment process. If you require accommodation, please notify Money Mart during the process.
About Money Mart – Our Commitment to Responsible Innovation
We are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology, aligned with Canada’s AI and Data Act (AIDA). We prioritize data governance, transparency in how systems work, and safeguards to reduce risks and protect individuals.
Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
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