Overview
Field Support Representative Manitoba Jobs in Penetanguishene, Canada at F. Hoffmann-La Roche AG
Title: Field Support Representative Manitoba
Company: F. Hoffmann-La Roche AG
Location: Penetanguishene, Canada
Category:
Elevate healthcare access with Roche as a Field Support Representative in Manitoba. Provide vital support for lab instrumentation installation and maintenance while enhancing customer relationships.
This integral role requires a strong technical background in biomedical engineering or electronic technology, paired with five years of troubleshooting experience. You will support the Core Lab, ensuring that customers’ needs are prioritized and issues resolved swiftly. Your collaborative approach will enhance customer interactions while ensuring service continuity across teams.
Key Responsibilities:
• Deliver excellent on-site customer service and support
• Collaborate with Roche Care Centre and Lab Integration Specialists
• Participate in service and sales meetings to enhance customer experience
• Perform preventative maintenance to boost equipment reliability
• Conduct detailed site inspections and maintain accurate service records
Requirements:
• Diploma in Electronic Technology or Biomedical Engineering
• 5+ years of troubleshooting experience with diagnostic instruments
• Proficiency in Windows and Office software
• Familiarity with IT systems and network infrastructure
• Valid Canadian driver’s license for travel
Utilize your technical expertise and problem-solving skills to impact patient care directly through your role at Roche in Manitoba.
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