Overview
Facility Manager II Jobs in Kingston – Ontario at BGIS
Title: Facility Manager II
Company: BGIS
Location: Kingston – Ontario
Category: Management
Who We AreBGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling
innovation
through the services we deliver, while actively looking for new opportunities that will enable
innovation
for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.
Further information is available at SUMMARYThe Facility Manager II is responsible for operations and
budget management
, service delivery management,
project management
,
client relationship
management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.
At this position level, the individual is responsible for:
Moderate to large-sized portfolios; and/or Facilities of moderate to high complexity; and/or Contract requirements of moderate to high complexity KEY DUTIES &
RESPONSIBILITIES
Portfolio Management Manages the operations and maintenance activities as well as annual facility programs of a portfolio of facilities. Responsible for ensuring facility uptime objectives are met. Ensures the continued safe and reliable operations of the portfolio of facilities managed. Creates and implements annual facility management plans. Collaborates with relevant stakeholders and oversees the implementation of facility-related programs. Oversees maintenance and repair activities and performance of internal Technicians and service providers.
Ensures work is completed on time, safely and meet quality requirements. Ensures all relevant documentations (. annual facility inspections, equipment data, project files, etc) are captured within service maintenance databases. Collaborates with relevant stakeholders to evaluate capital assets (. equipment, and to make recommendations for maintenance, repair and replacement and
inclusion
within the capital budget. Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement
sustainable practices
and improvement initiatives, utilizing internal Technicians wherever possible, etc.
Collaborates with relevant stakeholders to optimize assigned portfolio and continuously create value for the client. Service Delivery Management Responsible for meeting client obligations. Resolves problems and/or conflicts and maintains open
communication
with the client including providing regular written and oral reports to ensure satisfaction Recommends solutions and implements appropriate actions for issues Monitors service delivery performance against established metrics/key performance indicators.
Identifies gaps, develops and executes corrective action plans to ensure all objectives are met. Monitors all service requests to ensure within agreed upon scope and escalates to
senior management
, where required. Responsible for ensuring compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements. Risk Management, Emergency Preparedness and Business Continuity Planning and Execution Executes emergency preparedness, risk management, disaster recovery and business continuity plans Collaborates with relevan…
