Overview
Experienced Retail Department Manager,General Merchandise – Quebec Jobs in Québec at Northern / NorthMart
Title: Experienced Retail Department Manager,General Merchandise – Quebec
Company: Northern / NorthMart
Location: Québec
Category: Retail, Customer Service/HelpDesk
Position: Experienced Retail Department Manager,General Merchandise – Northern Quebec
Location: Québec
Note:
this role is only open to candidates with 2+ years of experience in a manager role in a high volume retail/grocery environment. the department manager, general merchandise is accountable for the successful day-to-day operation of the general merchandise department. This includes the implementation of company standards, protection of company assets, attention to maintaining a local competitive position, and the development and training of staff.
The incumbent supports the rest of store management team and fosters positive customer relationships.
* more than just a retail.
* * come
make a difference
.
* the northern/northmart stores currently have
exciting
opportunities for full-time, permanent employment in retail stores across the north. This is an excellent opportunity to join a team where your experience and work ethic are appreciated and rewarded. With northern/northmart, you’re encouraged to
learn and grow
on the job and to explore the beauty and the culture of the communities in which we live and work.
are you a couple? Friends, siblings or just two colleagues that get along really well? We are looking for enthusiastic and highly motivated retail professionals who welcome the opportunities for
career advancement
that we have to offer. If you are customer service leaders with a passion for being part of a hardworking retail team
* northern/northmart offers rewarding experiences and unique opportunities for growth.
** competitive salaries
*
comprehensive benefits
package
* allowances for both food and accommodation
*
paid training
* your responsibilities
* * provide excellent customer service and deliver on the value offer.
** focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service
* monitor and adjust customer service levels as needed
* deal with customer complaints and requests quickly and effectively
* address and respond to all customer inquiries
* ensure an enjoyable shopping experience for customers
* schedule staff to maximize customer service and fulfill business needs
* manage the general merchandise department to maximize sales and grow profits
** develop departmental business plans in order to meet or exceed sales and gross profit goals ( the book –macro gap analysis)
* meet or exceed the daily operating disciplines,ensure that shelves are filled and the department is clean and presentable
* ensure operating goals are met by monitoring performance, following
merchandising
practices, supporting promotions, maintaining operational standards and controls. Take remedial actions as required.
* provide regular input to sales development team on sales trends and new wanted items.
* fully support and participate in all seasonal, promotional
merchandising
, advertising campaigns and p.o.p strategies as directed through selling events binder.
* complete weekly competitor price checks to protect competitive position
* order product according to planned time lines, utilize the 7-day report
* follow markdow…
