Overview

Executive Head Housekeeper Jobs in North Conway, NH at Hotel Indigo North Conway

Overview
We are seeking a dedicated and experienced Executive Head Housekeeper to join our team. The ideal candidate will have a strong background in hospitality and housekeeping management, ensuring that our facilities maintain the highest standards of cleanliness and organization. This role requires excellent leadership skills, attention to detail, and the ability to manage a team effectively in a fast-paced environment. This premium/luxury hotel features 70 upscale rooms that require the utmost attention to detail. The ability to motivate, reward and recognize employees and maintain a kind, fun and supportive team environment is required.

Duties

  • Supervise and coordinate daily housekeeping operations, ensuring all areas are cleaned to the highest standards.
  • Train, mentor, and evaluate housekeeping staff on cleaning techniques and procedures.
  • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
  • Manage inventory of cleaning supplies and equipment, placing orders as necessary.
  • Address guest inquiries or complaints regarding housekeeping services promptly and professionally.
  • Collaborate with other departments to ensure seamless service delivery within the hotel environment.
  • Collaborate with management to review and develop strategies, budget-planning, training initiatives, and best practices.
  • Implement safety protocols and maintain compliance with health regulations in all cleaning activities.

Qualifications

  • Proven experience in housekeeping management or a supervisory role within the hospitality industry.
  • Strong knowledge of cleaning techniques, floor care, and industrial cleaning practices.
  • Prior IHG or premium/luxury hotels is highly desirable.
  • Previous experience in hotel or custodial settings is highly desirable.
  • Excellent organizational skills with the ability to manage multiple tasks effectively.
  • Strong communication skills to interact with staff and guests professionally.
  • Ability to lead by example and motivate a team towards achieving high standards of cleanliness. Join us in creating exceptional experiences for our guests through outstanding housekeeping services!

Job Type: Full-time

Pay: $55,000.00 – $62,000.00 per year

Benefits:

  • Employee discount
  • Flexible schedule

Work Location: In person

Title: Executive Head Housekeeper

Company: Hotel Indigo North Conway

Location: North Conway, NH

 

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