Overview
Event Coordinator, Bookings Jobs in Mississauga, Ontario at City of Mississauga
Title: Event Coordinator, Bookings
Company: City of Mississauga
Location: Mississauga, Ontario
Req ID: 24763
Vacancy Type: Temporary
Number of Positions: 1
Closing Date: 03/08/2024
Job SummaryAs a key member of the Culture, Event Development team, this position will be reporting to the Supervisor, Events (indoor venues). The successful candidate will be responsible for co-ordination and booking/scheduling a variety of events, festivals, programs, exhibitions, private functions, for a variety of user groups and tenants. The Event Co-ordinator will book, coordinate and facilitate events and will communicate event details to the Event Services teams at multiple locations.
Living Arts Centre, Small Arms Inspection Building, Meadowvale Theatre and Paramount Fine Foods Centre are the primary locations of work.
Duties and Responsibilities
Respond to inquiries regarding the booking and usage of Culture Venues
Provide exceptional customer service to clients seeking to book space including providing site tours, rental quotes, event planning meetings, collecting all event requirements, and ensuring requested activities are all in compliance with City policies, procedures and guidelines
Ability to identify the client’s needs and evaluate their requirements
Provide cost estimates; assist with planning based on communication received from customers while liaising with internal service providers, i.e. Onsite Event Coordinators, Parks, Security, Technical Services, Box Office, Front of House, event operations teams, etc
Obtain/record event details; confirm booking reservation in city approved calendars; effectively communicate event details/service requirements and updates to all related venues
Collaborate with Recreation and Culture Programmers to ensure calendar is up to date and bookings are coordinated
Follow-up with clients upon event completion and provide feedback
Responsible for providing cost estimates to process rental contracts, working closely with the Customer Service Centre
Monitor, review and provide continuous improvement feedback on policies, guidelines and procedures
Assist with administrative support duties as assigned by the Supervisor, e.g. data tracking, asset inventory, processing of IT and Security access forms, ACTIVENET report printing
Coordination of purchases when required
Assume the role of Manager on Duty when required
Available to work evenings, weekends and holidays
Perform other related duties as assigned
Skills And Qualifications
Graduate of a post-secondary program in Event Management or equivalent
2-3 years progressive experience in scheduling of events, and or event coordination, sales and booking experience
Experience/working knowledge of event venues, scheduling and coordination of events and cost estimates
Experience in working with and building relationships with event promoters, community groups, third party vendors
Knowledge of Alcohol and Gaming Commission of Ontario (AGCO) rules, regulations, and endorsements required
Experience working in Community Centres, Theatres, Cultural Facilities, Sporting Facilities; Live Event Venues, Arenas
Ability to work effectively in a team environment; excellent customer service skills
Competent computer literacy in use of MS Word, Outlook, Excel; experience using event management software (example Activenet or EBMS) is an asset
Excellent customer skills with the ability to establish effective working relationships with both external and internal customers/coworkers by way of excellent oral and written communication s…
