Overview
Elevate Digital Workplace Support Specialist Jobs in Saint-Sauveur, Canada at Tech Manitoba
Title: Elevate Digital Workplace Support Specialist
Company: Tech Manitoba
Location: Saint-Sauveur, Canada
Category:
Position: Elevate Your Career as a Digital Workplace Support Specialist
Become part of a dynamic team as a Digital Workplace Support Specialist. Focus on Microsoft 365 applications while enjoying flexible work options and a balanced life.
This position offers a great opportunity to engage with various Modern Digital Workplace tools and provide exceptional customer service. You’ll support application users, assist in testing technology upgrades, and develop helpdesk procedures. This role requires strong analytical skills and the ability to recommend comprehensive solutions for business problems.
Key Responsibilities:
• Provide top-notch client support for MDW applications
• Collaborate with teams for new software releases
• Assist in testing upgrades and enhancements
• Manage major incidents efficiently
• Engage with the MDW Community of Practice
Requirements:
• Bachelor’s degree in Computer Science or relevant diploma
• 2+ years technical support experience required
• Proficient in Microsoft 365 and related technologies
• Strong analytical and problem-solving skills
• Excellent communication and customer service abilities
Become a pivotal resource in enhancing digital collaboration and support within the organization.
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