Overview

Ecommerce Systems Specialist Jobs in Norcross, GA at Ace Industries

Division: HQ

Position: Ecommerce Systems Specialist

Reports To: Ecommerce Marketing Manager

Employee Type: Full-time

Pay Range: $65K – $75K

Job Summary

Ace Industries is looking for an E-Commerce Systems Specialist to own our BigCommerce platform and serve as the primary technical resource for our marketing team. This is a hands-on role focused on keeping our ecommerce site accurate, our data clean, and our systems aligned — with room to grow into automation and more advanced systems work over time.

Essential Duties

Product, Pricing & Catalog

  • Own the day-to-day management of the BigCommerce platform
  • Maintain and update product, pricing, and catalog data — including bulk imports and data cleanup
  • Manage product setup, organization, and catalog structure
  • Ensure accuracy across product details, pricing, and availability
  • Troubleshoot catalog issues and resolve discrepancies

NetSuite & Data Alignment

  • Work closely with our NetSuite team to keep product, pricing, and inventory data in sync
  • Identify and resolve discrepancies between BigCommerce and NetSuite
  • Build and maintain reports and dashboards as needed
  • Use Excel and basic SQL to investigate and clean data issues
  • Support integration-related efforts as needed

Technical implementation & Marketing Support

  • Serve as the go-to technical resource for the marketing team
  • Implement site updates using HTML and CSS; configure and troubleshoot scripts as needed
  • Manage third-party scripts, tracking tags, and apps (Google Tag Manager, etc.)
  • Support landing pages, A/B tests, and campaign-related updates
  • Manage and troubleshoot apps, integrations, and third-party tools

Process & Automation

  • Take time to learn current workflows before recommending changes
  • Identify manual processes and build more efficient alternatives
  • Use automation tools (Zapier, Make, AI tools, etc.) to reduce repetitive work
  • Help create more scalable ways to manage data and site updates as we grow

Who We’re Looking For

You’re the right fit if you:

  • Are detail-oriented with strong instincts around data accuracy
  • Are comfortable learning new systems and tools quickly
  • Think in systems and look for ways to make things more efficient
  • Can balance day-to-day execution with longer-term improvement
  • Communicate clearly with both technical and non-technical teammates
  • Take ownership of your work, but are open to guidance and collaboration

Qualifications & Experience
Required

  • Bachelor’s degree in Information Systems, MIS, IT Management, Business Analytics, or a related field
  • 1–3 years of experience in e-commerce, data, systems, or a similar technical/operational role
  • Strong Excel skills -working with large datasets, organizing data, troubleshooting issues
  • Solid understanding of how data flows between systems (ecommerce platform, ERP, and third-party tools)
  • Comfortable with HTML, CSS, and basic JavaScript for implementing and troubleshooting website updates
  • Able to configure and troubleshoot third-party scripts and tracking tags
  • Exposure to APIs or integration concepts

Nice to Have

  • Experience using SQL to query and investigate data (joins, filtering, identifying discrepancies)
  • Experience with BigCommerce or a similar e-commerce platform
  • Familiarity with NetSuite or another ERP system
  • Experience with Google Tag Manager, GA4, Google Search Console, or similar tools
  • Experience with Google Merchant Center and product feed management
  • Experience working with large product catalogs or structured datasets
  • Exposure to automation tools (Zapier, Make, etc.) or AI tools for workflow improvement
  • Familiarity with debugging tools (browser dev tools, console logs, network requests)
  • Basic understanding of SEO technical implementation

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.

Position Type/Expected Hours
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. This position regularly requires long hours and weekend work.

Benefits
Standard benefits, including 401(k), PTO, health, dental, vision, life & disability insurance.

Pay: $65,000.00 – $75,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Application Question(s):

  • Are you able to work in-person in Norcross, GA, full-time?
  • Do you have strong experience working with large datasets in Excel? 
  • Do you enjoy working on tasks that require a high level of accuracy and attention to detail?
  • Have you ever edited or worked with HTML, CSS, or website content?
  • Have you worked with data or information that moves between multiple tools or systems?

Work Location: In person

Title: Ecommerce Systems Specialist

Company: Ace Industries

Location: Norcross, GA

 

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