Overview

Ecommerce Associate at JD Sports Jobs in Surrey, Canada at JD Sports Fashion

Title: Ecommerce Associate at JD Sports

Company: JD Sports Fashion

Location: Surrey, Canada

Category:

Join JD Sports as a full-time Ecommerce Associate at Guildford Centre, Surrey, British Columbia. Support premium customer experiences while optimizing order fulfillment and inventory processes.

In this vital role, you’ll report to the Senior Customer Experience Manager, focusing on enhancing in-store fulfillment services. Engage with warehouse and ecommerce teams to ensure orders are processed efficiently, within 24-48 hours. Your commitment to collaboration and performance improvement will drive JD Sports’ mission of delivering quality service.

Key Responsibilities:

• Collaborate with fulfillment leads to streamline processes

• Process orders and manage shipping within specified timeframe

• Conduct daily data-entry and generate reports

• Work with the back-of-house team for new stock management

• Track performance metrics for eCommerce fulfillment

Requirements:

• Strong written and verbal communication skills

• Ability to perform well under pressure

• Team-oriented with a willingness to seek assistance

• Experience with Slack and Shopify is a plus

• Knowledge of warehouse management systems is beneficial

Capitalize on your communication skills and team collaboration to elevate JD Sports’ ecommerce experience.
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